Recurring interruptions
Office-to-field access to dispatch, customer portals, job folders, or business applications is unreliable and priorities are unclear.
YOUR FIRST STEP
Know where you stand. Decide what comes next.
A Technology & Security Assessment helps you understand what your business depends on, where attention is needed, and which improvements to prioritize.
WHO IT IS FOR
A clearer picture for owners and teams.
For owner-led plant-service contractors, fabrication and repair shops, and qualified industrial logistics businesses that want understandable business-IT priorities, whether technology is handled by an owner, several vendors, or an internal team.
A business in transition
Employees or approved vendors have joined, left, or changed roles, and you want to review their access to business systems.
Security and recovery questions
You need a practical view of computers and shared mobile devices, customer security questionnaires, backups, or recovery dependencies.
WHAT WE REVIEW
The technology behind your everyday work.
The review is scoped together. Access to systems, any testing, and sensitive information handling must be agreed before work begins.
- Business priorities: office-to-field workflows, key dispatch and office-to-field workflows, customer portals, job folders, vendor dependencies, recurring issues, and ownership.
- Technology and infrastructure: inventory including employee accounts, business computers, shared mobile devices, networks, applications, and cloud services.
- Security practices: identity, accounts, access controls, protection measures, and responsibilities. Discuss actual customer security questionnaires and available evidence within the agreed review. Business records, drawings, estimates, and project folders may be considered where they are part of the agreed scope.
- Recovery readiness: backup coverage, restoration expectations, and dependencies.
- Improvement opportunities: maintenance, integration, and useful automation.
The assessment focuses on business IT. It does not include production equipment, production controls, or safety-critical systems, field surveys, formal compliance assessments, penetration testing, production vulnerability scans, hands-on restoration, remediation, incident response, or emergency support. Any separate testing or implementation needs its own agreed scope and authorization. An assessment does not establish compliance or certify your business.
These exclusions apply to the assessment engagement. If you choose to act on a finding, implementation may be discussed as a separate project after capability, access, and delivery fit are confirmed.
You may discuss industrial facility goals as an initial discovery conversation. That conversation is not a site survey, authorized live test, or approval to change production or safety systems. See the developing industrial edge service.
WHAT YOU RECEIVE
Findings you can use.
Priorities you can explain.
The agreed deliverables document the reviewed scope and its limitations, prioritized findings, and a practical action plan. We confirm the deliverables before work begins and discuss them with the person responsible for deciding what comes next.
A useful plan should explain
- What needs attention and why
- What matters most to your operations
- Tradeoffs, dependencies, and open questions
- What was reviewed, what evidence was available, and what remains unverified
- A practical sequence of next steps tied to your business needs
An assessment is separately scoped and priced. We confirm scope, timing, and fees before you decide to proceed.
HOW IT WORKS
From a question to a practical plan.
Start a conversation
Share your business, location, and general concerns. There is no need to send sensitive system information.
Agree the review
We discuss fit, priorities, authorized access, deliverables, timing, and fees before you decide to proceed.
Review the findings
Discuss what the assessment found, what the limitations are, and what deserves attention first.
Choose your next step
You may act on the recommendations with your own team, an existing provider, or SETX Tech. An assessment does not obligate you to purchase managed services.
Start with a conversation
about your business.
Requesting an assessment does not purchase one. We agree scope and fees first.