INDUSTRIAL PROJECTS • MANAGED IT
Infrastructure and recovery support for industrial projects.
Discuss a bounded subcontract scope for infrastructure handoff, software delivery, testing, or recovery, alongside Managed IT. Qualified controls teams lead process/control design and commissioning.
MANAGED IT PRICING
Straightforward monthly pricing per supported user.
We agree a per-user rate around your team’s equipment, locations, applications, and support hours. Your proposal explains what’s included, with assessments, onboarding, hardware, and major projects quoted separately.
This model applies to business IT. Industrial facility work is scoped separately; no facility-level price is published.
Recurring managed services are priced per supported user, per month.
Discuss your coverageWhat counts as a supported user?
A supported user is a named person covered by your managed IT agreement. We confirm the users and covered devices before service begins.
How are shared field devices handled?
We confirm shared field-device coverage in your proposal alongside the named users and other agreed scope.
Is everything included?
Your agreement defines the included support, devices, systems, locations, and service hours. Assessments, onboarding, hardware, major projects, and work outside that scope are quoted separately.
01 · Infrastructure and recovery support.
Industrial project support
Define the infrastructure, handoff, and recovery tasks the project lead needs completed.
How we help
- Document assigned infrastructure and dependencies
- Prepare approved software delivery and rollback evidence
- Plan recovery steps and record rehearsal results
Developing subcontract practice. Partner acceptance, field readiness, and customer deployments are not established. Qualified controls teams lead controls work.
Discuss this service02 · Keep everyday work moving.
Managed business IT and employee support
Recurring device problems, scattered vendors, and software nobody clearly owns can interrupt the whole team.
How we help
- Employee support for agreed business devices and applications
- Computer and account administration for covered users
- Technology vendor coordination and clear ownership
We agree which users, equipment, locations, applications, and support hours are covered. Specific maintenance and administration responsibilities are defined in the service agreement.
Read the service scope and next steps →
Discuss this service03 · Connect office, shop, and field work.
Secure Infrastructure & Networks
An unreliable connection or a system that has outgrown its original design can make ordinary work unnecessarily difficult.
How we help
- Business networks and office-to-field connectivity planning
- Infrastructure planning and system modernization
- Access boundaries, documentation, and maintainability
Infrastructure engineering means considering reliability, security, and recovery together. We can work through everyday office needs as well as more demanding technical environments.
Discuss this service04 · Manage accounts and protect business information.
Cybersecurity
You need to know which safeguards matter, how access is managed, and where responsibilities sit.
How we help
- Account protection and multi-factor authentication
- Access reviews and practical security priorities
- Help responding to customer security requirements
Recommendations follow your environment and business obligations. Technical safeguards support your responsibilities; they do not establish certification or guarantee compliance.
Discuss this service05 · Plan how to get back to work.
Backup & Recovery
Having copies of information is only one part of recovery. You also need to understand what can be restored and how.
How we help
- Important data and system recovery needs
- Agreed backup coverage and recovery dependencies
- Restoration planning; any recovery testing is separately agreed
We discuss acceptable disruption, the information you need first, and how recovery can be tested. Recovery objectives are agreed for your environment rather than promised as universal numbers.
Read the service scope and next steps →
Discuss this service06 · Make systems work together with less repeated effort.
Technology projects, engineering & automation
Manual handoffs and disconnected tools consume time, especially as your business grows.
How we help
- System design and integration planning
- Automation of repeatable business technology tasks
- Local business website builds and refreshes
- Documentation, maintainability, and change planning
We look for useful improvements that can be understood and maintained. Automation should reduce effort without removing the oversight your business needs.
Discuss this service07 · Help your team use its everyday tools well.
Business email, shared files & cloud services
Email, collaboration, shared files, and cloud systems need clear ownership just as much as physical equipment.
How we help
- Business email and collaboration administration
- Identity, access, and account lifecycle planning
- Cloud service setup, migration planning, and vendor coordination
We evaluate the tools you use and the work they need to support. We discuss account ownership, access, and ongoing responsibilities as part of the plan.
Read the service scope and next steps →
Discuss this serviceSUPPORTING SERVICE
Customer security requirements and evidence
When a plant customer or insurer asks how your business protects its systems and information, you need answers backed by evidence. SETX Tech can help review the request, identify business-IT gaps, and organize evidence of controls that are in place, within an agreed scope.
A scoped engagement may produce a requirement/evidence register, prioritized gaps, accountable actions, and a plan for agreed technical improvements. Implementation is a separately scoped project and depends on capability, authorization, and fit. Evidence maintenance is ongoing only when included in a service agreement.
Discuss a customer security requirementQuestionnaires and contractual requirements vary with the work, systems, information, and customer. Evidence support and technical safeguards do not establish certification or guarantee customer acceptance.
COMMON QUESTIONS
Customer requirements, evidence, and scope
Are customer questionnaires or contractual requirements all the same?
No. Requests depend on the work, information, systems, contract, and customer. We help clarify the request and its business-IT scope; the customer and appropriate legal or industry specialists determine their own requirements.
Does evidence support certify us or guarantee customer acceptance?
No. Organizing evidence and agreeing technical safeguards do not establish certification, prove blanket compliance, or guarantee a customer's decision.
What sits outside business IT?
Business IT can help protect and retrieve contractor business records. Legal interpretation, safety training or qualification, equipment approval, and changes to production or safety systems require appropriate qualified responsibility and separately agreed scope. The developing industrial service does not replace existing controls or apply uniformly to every facility.
Engineering and automation are separately scoped.
System design, integration planning, and automation remain available as separately scoped capabilities. Review our open-source infrastructure design approachbefore agreeing project boundaries and acceptance evidence.
Our discussion area includes Houston, Baytown, Deer Park, Pasadena, and surrounding Greater Houston and Southeast Texas. We discuss actual delivery arrangements before work begins; location does not imply guaranteed onsite availability or arrival times.
Business IT scope
Production controls and safety systems are not part of the business-IT assessment. Facility discovery discussions are separate from authorized live testing or control changes. Projects require their own scope and authorization.
Our Southeast Texas focus does not guarantee onsite coverage or arrival times. Coverage and service hours are agreed in your proposal.
A CLEAR NEXT STEP